Cortland Prairie Creek

We recently had the pleasure of working with Layne, the leasing agent, and I must say that our leasing experience was nothing short of amazing. Layne's professionalism, expertise, and genuine commitment to customer satisfaction made the entire process smooth and enjoyable. From the moment we walked into the leasing office, Layne greeted us with a warm and friendly demeanor. Her knowledge about the property and the available leasing options was impressive, and she took the time to address all of my questions and concerns. Layne's ability to communicate complex lease terms in a clear and understandable manner demonstrated their dedication to ensuring that we felt confident and well-informed throughout the leasing process. What truly set Layne apart was their attention to detail and personalized approach. They listened attentively to my preferences and needs, helping me find the perfect apartment that matched my lifestyle and budget. Layne's commitment to customer satisfaction was evident as they went above and beyond to accommodate my requests, making the entire leasing experience not only efficient but also tailored to our specific requirements. Overall, working with Layne was a pleasure, and I can confidently say that they are an asset to the leasing team. My leasing experience was truly elevated by their outstanding service, and I wholeheartedly recommend Layne to anyone in need of a seamless and enjoyable leasing process.

I’ve just moved in to these apartments a months ago and I have to say that I’ve enjoyed living in this place a lot. It's a peaceful and pleasing community if you like living around nature. The maintenance team and leasing office staff always try their best for you to have a great stay. I’d like to thank Georgia Long for keeping me up to date on apartments since there was a specific apartment I’ve wanted and she really helped me out! Thanks Georgia and Staff!

Had a tour with Layne, she was amazing and Courtney was so helpful in dealing with all of the application process, the community is lovely, the apartment is exactly what I was wanting with wood floors, an attached garage, a huge fenced in yard and a fireplace, looking forward to moving in come September. Special shout out to Laney White, she has been amazing! Thank you Layne and Courtney!

10/9/23: This review is not written for promotion of the community. I am writing this review after staying in the community for one and a half month now. I am a first year graduate student at UTD and I find this place is like 4.5/5 but then I did not want to give 4 because that would be downgrading the community. We know every coin has two side and this community has its cons too but then the pros outweigh them. Let me first list them out. Pros: 1. Quiet community: I live a bit towards the roadside, but then I have never heard the constant noises of the cars that go on the road. 2. Very clean: The community trash pickup is on time and is done everyday except Sundays (cuz who wants to work on a sunday, smh). 3. 5/5 apartment service. You have something wrong in your apartment? submit a request and they are at your door the next day. (I raised like maybe 7 of them until now, never had an issue that couldn't wait until the next day and all my issues were sorted the following day) 4. Leasing office: The leasing office is bigger than my apartment (or almost the same size I'd say) and has pretty and efficient staff. There are also recreations in the leasing office. 5. Leasing agents and other staff: These are the pretty staff I am talking about. They are very polite and friendly (at least all my encounters with them have been friendly and they are all polite). They help you with almost all of the stuff you need help with regarding your apartment. My leasing agent was Georgia and I'd say my move-in experience couldn't be more smoother (5/5). 6. The Pool and the Gym: There are 2 pool to my knowledge and one gym (idk if there is another) The pools are beautiful and always clean (mostly). The gym is quite good and has all the equipment you need to workout. (Its FREE) 7. Spacious rooms: The rooms are quite big compared to many other communities on the west side. (you get what you pay for) 8. Many families in the community: There are a lot of working professional and families living in the community and many of them have pets (which is actually cute, cuz some of them let me pet their pets) 9. Lot of students from UTD: 10. we have a bus stop at the community if you are a UTD student. (883 east will stop right infront of the leasing office) I think I have listed too many thing and might have forgotten many and I am getting bored listing out the pros. " this is a nice, clean, and safe community to live in" so, coming to the cons, there aren't many but this is a bit far from my campus. It takes about 25mins by bus, but then the bus is free lol. The area has no shops in walkable distance to the community but then this is the case with most of the communities on the east side. It is almost dead calm most of the time and if you are someone who cannot tolerate peace that would be a con for you (it is sometimes scary calm) especially during the midnight, you won't see anyone around but the good thing is the community lights are always on. The rent maybe high for some units (this could be a problem if you are a MS student, choose the units with less rent) Overall, the community is 4.5/5, one of the best communities around in this place. Most of the reviews are genuine I guess, unlike other communities that fake them. Oh I forgot to add, There are no roaches or any other bugs or even ants(atleast I did not see them) depends on how you keep the house though.